De-Escalating Violence in Healthcare

Violent incidents are more than four times as likely to occur in healthcare settings than in other professional workplaces, taking a toll on healthcare workers and spurring providers and policymakers to solve the increasing impact of violence. The most beneficial method of preventing healthcare violence is de-escalationusing therapeutic communication and interventions to defuse emotional tension. In De-Escalating Violence in Healthcare, author S. E. McKnight provides tools and techniques to help nurses and other healthcare professionals manage aggressive behavior and foster a safer workplace. Readers will learn to: Understand the variables, risk factors, and triggers of aggression and violence Assess mental health status and practice conflict resolution and crisis intervention Identify and manage difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, anxiety, and other conditions Foster a caring and healing environment to reduce violence Build a healthcare violence prevention program

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