HOW TO WIN FRIENDS AND INFLUENCE PEOPLE
The Only Book You Need To Lead You To Success
By Dale Carnegie
Synopsis
How to Win Friends and Influence People is a self-help book written by Dale Carnegie, published in 1936. Over 15 million copies have been sold worldwide, making it one of the best-selling books of all time.[1] In 2011, it was number 19 on Time Magazine's list of the 100 most influential books.[2]
In 1934, Leon Shimkin of the publishing firm Simon & Schuster took one of Carnegie's 14-week courses; afterward, Shimkin persuaded Carnegie to let a stenographer take notes from the course to be revised for publication. The book sold exceptionally well from the start, going through 17 editions in its first year alone.
In 1981, a revised edition containing updated language and anecdotes was released.[3] The revised edition reduced the number of sections from six to four, eliminating sections on effective business letters and improving marital satisfaction.
Twelve Things This Book Will Do For You
This section was included in the original 1936 edition as a single page list, which preceded the main content of the book, showing a prospective reader what to expect from it. The 1981 edition omits points 6 to 8, and 11.
Get you out of a mental rut, give you new thoughts, new visions, new ambitions.
Enable you to make friends quickly and easily.
Increase your popularity.
Help you to win people to your way of thinking.
Increase your influence, your prestige, your ability to get things done.
Enable you to win new clients, new customers.
Increase your earning power.
Make you a better salesman, a better executive.
Help you to handle complaints, avoid arguments, keep your human contacts smooth and pleasant.
Make you a better speaker, a more entertaining conversationalist.
Make the principles of psychology easy for you to apply in your daily contacts.
Help you to arouse enthusiasm among your associates.
The book has six major sections. The core principles of each section are explained and quoted from below.
Fundamental Techniques in Handling People
Don't criticize, condemn, or complain. Human nature does not like to admit fault. When people are criticized or humiliated, they rarely respond well and will often become defensive and resent their critic. To handle people well, we must never criticize, condemn or complain because it will never result in the behavior we desire.
Give honest and sincere appreciation. Appreciation is one of the most powerful tools in the world. People will rarely work at their maximum potential under criticism, but honest appreciation brings out their best. Appreciation, though, is not simple flattery, it must be sincere, meaningful and with love.
Arouse in the other person an eager want. To get what we want from another person, we must forget our own perspective and begin to see things from the point of view of others. When we can combine our desires with their wants, they become eager to work with us and we can mutually achieve our objectives.
Six Ways to Make People Like You
Become genuinely interested in other people. "You can make more friends in two months by being interested in them, than in two years by making them interested in you."[5] The only way to make quality, lasting friendships is to learn to be genuinely interested in them and their interests.
Smile. Happiness does not depend on outside circumstances, but rather on inward attitudes. Smiles are free to give and have an amazing ability to make others feel wonderful. Smile in everything that you do.
Remember that a person's name is, to that person, the sweetest and most important sound in any language. "The average person is more interested in their own name than in all the other names in the world put together."[6] People love their names so much