Carta PAYBACK di Mondadori
Su Mondadori Store, con la tua carta PAYBACK ti premi ad ogni acquisto.
Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.
Key features:
Written by authors of the main core guidance titles
Provides a handy overview of the five core titles
Each Key Element Guide shares the same structure
Quality assured and endorsed by itSMF International.
Scrivi una recensione per "Key Element Guide ITIL Continual Service Improvement"
Torna in cima
Leggi un estratto
dai un voto
