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Lives on the Line
Lives on the Line

Lives on the Line

by Jeffrey J. Sallaz
pubblicato da Oxford University Press Inc

20,43
Disponibile in 3-4 settimane.
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The call center industry is booming in the Philippines. Around the year 2005, the country overtook India as the world's voice capital, and industry revenues are now the second largest contributor to national GDP. In Lives on the Line, Jeffrey J. Sallaz retraces the assemblage of a global market for voice over the past two decades. Drawing upon case studies of sixty Filipino call center workers and two years of fieldwork in Manila, he illustrates how offshore call center jobs represent a middle path for educated Filipinos, who are faced with the dismaying choice to migrate abroad in search of prosperity versus stay at home as an impoverished professional. A rich ethnographic study, this book challenges existing stereotypes regarding offshore service jobs and sheds light upon the reasons that the Philippines has become the world's favored location for voice. It looks beyond call centers and beyond India to advance debates concerning global capitalism, the future of work, and the lives of those who labor in offshored jobs.

Dettagli

Generi Business & Economics » Economics , Social Sciences » Sociology , LAW » International Law , History » Asia

Editore Oxford University Press Inc

Formato Paperback / softback

Pubblicato 27/08/2019

Pagine 248

Lingua Inglese

Isbn o codice id 9780190630669

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