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Healthy conflict will make a project more likely to succeed. No conflict robs a project of opportunities to find optimal solutions. Unhealthy conflict corrodes team productivity, morale and integrity, which in turn threatens timelines and reduces profitability. In fact, depending on the scale of the project, unhealthy conflict can even endanger organizational survival itself. Now George Pitagorsky, PMP uses his decades of experience to provide project managers with an innovative and practical approach that will enable them to not only manage conflict, but to use it as a positive tool. Drawing upon academic research and real-world examples, this highly accessible guide breaks conflict down to its base components and takes an insightful look at the human and process factors involved.
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