This volume presents all the standard practices for performing business analysis work across seven steps, five perspectives, and 74 techniques. It will help business analysts at all levels further develop their skills to master the next level of competency in business analysis needed to advance their careers. It will help readers comprehend the BA role, responsibilities, and deliverables that ensure business analysis success.
] ] a much-needed literary contribution to a fast-emerging BA profession that requires communication, critical thinking, and a dash of collaborative genius. Todd Britton, CBAP, Director of PMO, NY Office of State Comptroller, IIBA Chapter President -- Todd Britton Pre-pub reviewer .. an invaluable guide for those who want a practical, actionable understanding of how to improve project success through business analysis practices. This should be required reading for all business analysts! Andy Kaufman, PMP, Author, Executive Coach, Institute for Leadership Excellence & Development -- Andy kaufman Pre-pub reviewer The real-life examples alone set this business analysis book apart from the others because you can see what really works in a variety of scenarios. Yet this reference is not only relevant to BA generalists, it is the first BA-related publication I've seen that addresses specializations. Colleen Meesey, CBAP, Product Manager, International Institute of Business Analysis -- Collen Meesey Pre-pub reviewer