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itSMF UK
pubblicato da
The Stationery Office Ltd
This quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.
Key features:
Authored and quality assured by itSMF UK
This guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements syllabus
Part of a four-book series covering the Intermediate Capability syllabus
A handy, portable, pocket-sized reference book, ideal for ITIL practitioners
This study aid focuses on the core knowledge that candidates need to acquire at Bloom levels 1 and 2, including a knowledge and comprehension of the material that supports the syllabus.
Scrivi una recensione per "Service Offerings and Agreements ITIL Intermediate Capability Handbook"
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