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It has been said that leadership is situational and that there is an optimum style of leadership for every profession from politician, to general, to doctor, to professor, to club manager. The skills and abilities that make a person successful in one setting do not necessarily translate well to another. The very term "service industry" gives hint to the necessary service-based leadership style for club managers where the detail and people-intensive work environment requires open and thorough communication and training, as well as high levels of motivation and morale. Certainly, one cannot expect employees to consistently provide service to a club's members and guests if they are not properly served by the leadership, example, and support of their bosses.
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