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Smith, a senior IT manager, takes over as Interim CIO to address the issue of multiple "lay-offs" that his organization has been going through. He engages in thought-provoking conversations with people across his global organization where he gets challenged. "We are firing people not because they didn't deliver. We fired them because we think they can't deliver." "People join organizations and leave managers. Fine, but why do managers leave then?""Great! Leadership is not a title or position. But why is that only leaders who have a position say that always? I have never heard someone who doesn't have a leadership position say that." Finally, Smith comes up with a revolutionary approach to managing IT, which fundamentally changes the way people work. It's a model that harnesses the power of people, fixes the problems with people and also fixes problematic people! It ensures delivering the right business value. The model provides an objective and transparent performance management system, on top of everything. You don't want to miss this fun ride!
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