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In summary, the purpose of Six Sigma management is topromote joy in work for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! Authored by Dr. Howard Gitlow, one of the most respected Six Sigma Master Black Belts, this well-organized volume demonstrates the implementation of quality improvements into all areas of the workplace from the shop floor through a company's executive offices. Illustrating his points with a number of case studies, theauthor provides a compelling argument as to why Six Sigma should be the preferred approach. The book explains how to build an organization that encourages and values the input of quality teams detailing the steps required to implement and maintain lean initiatives.
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