Carta PAYBACK di Mondadori
Su Mondadori Store, con la tua carta PAYBACK ti premi ad ogni acquisto.
This volume provides the understanding and the means needed to achieve complete systematic quality control of goods and services in any type of organisation. It also shows how to meet or exceed clients' quality expectations, structure management systems to encourage business growth and adapt to changing needs, ensure continuous quality improvement and increase efficiency and effectiveness. The book explains the theory of total quality and demonsrates its practical applications, elucidates the relationships among all company departments and their effects on pursuit of excellence and presents several powerful problem solving techniques. An essential resource for quality improvement, quality control, business, human resource and industrial engineering managers, chief executive officers of product and service orientated firms and graduates in these disciplines.
Scrivi una recensione per "Achieving Excellence in Business"
Torna in cima
Leggi un estratto
dai un voto
