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This book gives one a myriad of tools to resolve conflicts, as well as his hands-on experience as an arbitrator, mediator, and teacher. There are many life preparation strategies that can be learned from his many experiences. His theory that all disputes can be solved is a truism. In his experience, he solved some of the most difficult disputes using his frame of references, theories, and education to reach a settlement. Some of those disputes are landmark discussions and are used as references to settle present disputes. This book is well written and should be read by everyone because there is something in it for everyone!
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