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Your manual to building and leading a culture of C.A.R.E.
The ten van Stralen brothers built The Grounds Guys, their landscape management company, from the ground up. By establishing a "culture of C.A.R.E." as the centerpiece of the organization, the brothers have experienced tremendous success, working together in unity and growing their concept into a multinational franchise brand.
The Code of Care
We show that we CARE, by putting the needs of our
Customers first, by having a positive and helpful
Attitude, and by treating everything and everyone with
Respect. By living our code of values we
Enjoy life in the process.
C.A.R.E. Leadership shares the van Stralen brothers' extraordinary story and shows how eight simple but powerful leadership principles derived from the code of C.A.R.E. will enable your company to thrive, too.
It's all about the culture, author Peter van Stralen argues, and each one of the principlesfrom "Create a Remarkable Experience" to "Be Humble" to "Listen Well and Communicate with Respect"gets leaders one step closer to creating a team that is competent, fun, fulfilled, engaged, and committed to giving customers the best service possible.
www.careleadership.ca
@PetervanStralen
@CareLeadership
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