CRM A Complete Guide - 2020 Edition

Are you transparent with the way you store, use, and access your data? Will open revenue be recognized for Dynamics partner revenue in voice? How important are corresponding components of your omnichannel brand strategy? Do you have any proprietary tools or products related to social media? Is a significant amount of your time taken up communicating with existing clients to resolve issues they are having?

This one-of-a-kind CRM self-assessment will make you the trusted CRM domain auditor by revealing just what you need to know to be fluent and ready for any CRM challenge.

How do I reduce the effort in the CRM work to be done to get problems solved? How can I ensure that plans of action include every CRM task and that every CRM outcome is in place? How will I save time investigating strategic and tactical options and ensuring CRM costs are low? How can I deliver tailored CRM advice instantly with structured going-forward plans?

There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all CRM essentials are covered, from every angle: the CRM self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that CRM outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced CRM practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in CRM are maximized with professional results.

Your purchase includes access details to the CRM self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific CRM Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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