Approach closing opportunities with the idea that every sales call should give the customer yet another reason to do business with youagain. It's a pro-active, pro-customer way to look at your job. When it comes time to ask for the order, it's easy!
"Fear Of Closing" takes the mystery out of the process and puts closing the sale into the context of improving your customer relationships.
"Buying Signals" explains how to recognize buyer behavior that says they're ready to make a commitment. That's the time to ask for the order.
"Closing Techniques" explores some of the standard approaches to making the sale happenas well as some you might not expect.