Customer Knowledge A Complete Guide - 2020 Edition

How do you gain and apply deep customer knowledge, with one view of activities across your brands, divisions, and channels? How do you get started with machine learning to uncover actionable new customer knowledge, predict customers wants and behaviors, and make smarter business decisions? Does customer knowledge affect how loyalty is formed? What are the elements in your customer knowledge value chain? How do you rate the importance of customer knowledge in a knowledge based firm?

This one-of-a-kind Customer Knowledge self-assessment will make you the dependable Customer Knowledge domain adviser by revealing just what you need to know to be fluent and ready for any Customer Knowledge challenge.

How do I reduce the effort in the Customer Knowledge work to be done to get problems solved? How can I ensure that plans of action include every Customer Knowledge task and that every Customer Knowledge outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Knowledge costs are low? How can I deliver tailored Customer Knowledge advice instantly with structured going-forward plans?

There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Knowledge essentials are covered, from every angle: the Customer Knowledge self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Knowledge outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Knowledge practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Knowledge are maximized with professional results.

Your purchase includes access details to the Customer Knowledge self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Customer Knowledge Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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