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At one time or another, everyone has had to deal with relatives and in-laws who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "keep cool under fire" when faced with annoying siblings, relatives, seniors, parents and in-laws including those who try to manipulate you by making you feel angry, hurt, guilty or stressed. Some of the topics include:
Difficult siblings and parents
Difficult relatives
Difficult Seniors
Difficult In-Laws
Controlling your moods
What kind of person are you?
Communication skills
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