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(Please note that this ebook is approximately 9000 words long with an estimated reading time of 30-40 minutes)
A good manager needs to be able to be "skilful" in how they deal with people especially their own team under stressful situations. Even when angry or frustrated by what is happening to them they need to be seen to be in control.
But even the most skilful manager is still human and they still can still have their buttons pushed by the actions (or perhaps the lack of action) of those around them.
Imagine however that you had a strategy to let you defuse those feelings before they could have any impact on you.
Consider just how valuable it would be for you to be able to recognise those warning signs and be able to centre yourself and prevent your frustrations from influencing how you act
This short ebook Defuse for Managers will give you the strategies to do just that
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