Own your ETOM Risk with your ETOM resource. Be your own consultant: Your ETOM risk becomes your reward with this book and its accompanying digital resources. Cultivate an in-house knowledge base with the self-assessment that cuts out expensive consultants and gives you a competitive edge.
RISK MANAGEMENT
Assess ETOM risks and threats from a wide range of sources.
QUALITY MANAGEMENT
Ensure consistent ETOM quality in your organization, products, and services.
PROJECT MANAGEMENT
Plan and execute ETOM projects that achieve your goals and objectives.
PEOPLE MANAGEMENT
Lead your team confidently with continuous direction and support.
NEW TECHNOLOGY
Increase ETOM awareness and knowledge in your field.
BUSINESS PROCESSES
Create specific structured tasks for personnel and equipment.
The Art of Service was created to provide internal support for organizations without external resources. Our tools and services help C-level executives overcome knowledge gaps to ask the right questions and get the insights they need without relying on consultants.
'Everyday there are new regulations and processes in my industry. The Art of Services toolkit has kept me ahead by using their technology to constantly update the toolkits and address emerging needs.'