Even If You Don't Understand What He Intends To Do

Alan Whelan is sales director for BT's Global Electronics and Computers Division (UK), and you might expect him to meet with customers, or at least work with staff to help them sell to customers. client. Today, Alan was selling, of course, but to an executive within the company who had very reluctantly approved Alan's biggest contract. So is Alan planning, organizing, commanding, coordinating or controlling?

Managers at the "top level" will have to have a vision and see the "overall picture"; and managers at "lower levels" will deal with more limited and immediate things. So why is Gord Irwin, manager of the Frontage Area of Banff National Park, so concerned about the environmental consequences arising from expanding the parking area on a ski hillside; Meanwhile, back in Ottawa, Norman Inkster - the officer in charge of the entire Royal Canadian Mounted Police force - had to diligently monitor short clips on a late-night television news program to prevent questions. was directed at his minister in Parliament that day?

Why was Jacques Benz, general director of GSI - a high-tech company based in Paris - present in a meeting to discuss a customer project? After all, he is a senior manager. So should he return to his office to consider developing larger strategies? Paul Gilding, executive director of Greenpeace International, tried to do the same, with considerable frustration. Who did it right?

Dettagli