Handling Conflict Situations - What You Need to Know: Definitions, Best Practices, Benefits and Practical Solutions

Workplace conflict is a specific type of conflict that occurs in workplaces. The conflicts that arise in workplaces may be shaped by the unique aspects of this environment, including the long hours many people spend at their workplace, the hierarchical structure of the organization, and the difficulties (e.g. financial consequences) that may be involved in switching to a different workplace. In this respect, workplaces share much in common with schools, especially pre-college educational institutions in which students are less autonomous.

This book is your one-stop, ultimate resource for Handling Conflict Situations. Here you will find the most up-to-date information, analysis, background and everything you need to know.

In easy to read chapters, with extensive references and links covering all aspects of Handling Conflict Situations: Workplace conflict, Organizational conflict, Turf war, Agonism, Complaint system, Cutting (in line), Odium theologicum, Protracted social conflict, Conflict resolution, Conflict analysis, Conflict atlas, Conflict avoidance, Conflict escalation, Conflict management, Conflict resolution research, Conflict transformation, Controversy, Copenhagen Peace Research Institute, Counterplanning, De-escalation, Heidelberg Institute for International Conflict Research, Ombudsman for Banking Services and Investments, Process consultant, Program on Negotiation, Technological escalation, Verbal self defense, 1999-2002 FARC-Government peace process, Adat, Alternative dispute resolution, Best alternative to a negotiated agreement, Lawrence Brahm, California Academy of Distinguished Neutrals, Centre for Effective Dispute Resolution, Cyrus S. Ching, Civil Mediation Council, Community Boards, Conciliation, Conflict management style, Conflict style inventory, Cost of conflict, Credit ombudsman service, Debt Conciliation Board, Dispute board, Dispute Mechanism, Dispute pyramid, Dispute resolution, Dispute Settlement Body, Dispute settlement in the World Trade Organization, Dispute Systems Design, Expert determination, Fair fighting, Family mediation, Financial Ombudsman Service (Australia), Marc Gopin, Gunnysacking, Healing the Divide, Intervention (law), JAMS (alternative dispute resolution), Jerusalem-Project, Jirga, Khap, Kraybill Conflict Style Inventory, Lawburrows, Lawsuit, Lok Adalat, Mediation, Mediation in Australia, Memorandum of agreement, Muslim Arbitration Tribunal, National Arbitration and Mediation, National Mediation Training Registry (USA), Negotiated order, Negotiation, Negotiation theory, Newton hearing, Nyaya panchayat, Online dispute resolution, Organizational ombudsman, Participatory justice, Party participation in the mediation process, Party-directed mediation, Peacemaking, Peninsula Conflict Resolution Center, Polder Model, Preventive diplomacy, Program on Intrastate Conflict and Conflict Resolution, Public Advocate, Search for Common Ground, Spaak method, Special referee, Suitable age and discretion, Superannuation Complaints Tribunal, George W. Taylor (professor), Teen court, Thomas Kilmann Conflict Mode Instrument, Two-level game theory, Watching brief (lawsuit), Win-win game

This book explains in-depth the real drivers and workings of Handling Conflict Situations. It reduces the risk of your time and resources investment decisions by enabling you to compare your understanding of Handling Conflict Situations with the objectivity of experienced professionals.

Unique, authoritative, and wide-ranging, it offers practical and strategic advice for managers, business owners and students worldwide.

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