Healthcare that Works

Many people agree that healthcare needs to change; there are problems with cost, the doctor-patient relationship, and trust in the quality of the healthcare system. But how can we address these problems? How can we create systems that support providers to give their patients the best care possible?

In Healthcare that Works registered nurse Iva Terwilliger uses her first-hand experience to explore the ongoing need for healthcare improvement. Terwilliger believes the conversation needs to include such issues as utilizing data and implementing new technology. But, most importantly, the conversation needs to be about better healthcare provider and patient connection and re-evaluating the system's structure as a whole.

See healthcare policy in a new light and learn about how human connection and systems play a role in delivering good care. Discover:

• How taking the time to connect with patients makes a difference
• How adverse events are most often the result of system failures, not bad intentions
• How some hospitals are using systems thinking and people to make changes

If you are a healthcare professional or a healthcare consumer looking to examine the issue of healthcare from multiple perspectives, then this book is for you.

Dettagli