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Whether the confrontations are taking place at home, at work or online, the emotional toll of dealing with an angry person day-in day-out can be huge. As we often can't cut ourselves off from these angry people (although terminating the relationship is an option that's explored), this audiobook draws on the author's years of research and clinical practice to help listeners manage potentially explosive situations for the best possible outcomes. This audiobook reveals the psychological factors that underpin an angry personality, offers ten key strategies for dealing with angry people and provides case studies, fact boxes, tips and activities to support listeners as they deal with the angry people in their lives.
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