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Dealing with difficult people is one of th mt common xrin in th workplace nd lmt vrwhr! Cutmr, ml, managers, frind, relatives, family gtting ngr...Hw d u deal with it? The firt thing t rmmbr i that you're th nl rn u n hng! You r in charge f wht you think nd fl. No one l is in charge of ur thinking nd fling. Your thoughts nd fling r ur intrnl barometer! If u'r in a diffiult situation ur feelings will lt you knw tht th vnt r what mn h id dn't gr with u. At tht mmnt u can decide if you will allow urlf t gt upset or nt! This then will dictates ur ttitud. Whn u tk charge f your thoughts and fling, you will b in hrg of your ttitud. And ur attitude will dictate ur response. Now tht you're in hrg f ur thoughts, you can think lrl about hw to rnd t th thr person. D you want t rt a lting win/win relationship with thi thr rn?
The k i in th rltinhi. Let's assume you're dling with a diffiult utmr. Make th other person feel lik th'r vlud tht th can mintin thir lf esteem and you n mintin ur wn lf tm. Whn n interaction is drggd dwn b n mtinl response that i rl communicated, both parties self tm n uffr.
Thr will be tim whn u must say NO! In thi w u r honoring urlf nd sometimes it n b the only lutin
t a trik rblm.
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