Carta PAYBACK di Mondadori
Su Mondadori Store, con la tua carta PAYBACK ti premi ad ogni acquisto.
Key features
The guide covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices.
ITIL Foundation, ITIL 4 Edition will:
Provide readers with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working
Explain the new holistic end-to-end view of service creation to support candidates studying for the ITIL 4 Foundation exam
Act as a reference guide that practitioners can use in their work, further studies and professional development.
Scrivi una recensione per "ITIL Foundation: ITIL 4 Edition"
Torna in cima
Leggi un estratto
dai un voto
