Knowledge Changes

Knowledge Changes is a collection of 225 articles on change management and the world of data covering more than 200 different subjects. The book sheds the light of impartial and candid expertise on problems and processes experienced in any industry impacted by the digital revolution. Brunella Longo has a sharp, creative and narrative style that reaches everybody with plain and effective case histories and solid references to the most valuable evidence gathered and analysed over a decade, including her own unique, personal, often dramatic or humorous account of intentional transformation and the unintended consequences of organisational change for individuals and communities. Advanced and beginners readers will find in Knowledge Changes ideas, questions, answers on a wide range of subjects in relation to the risks and opportunities of treating and sharing data at the intersection between technical advances, with all their cunning, and the social and human factors, where it is impossible to untangle innovation from the broader contexts in which it takes place. The book offers to policy makers, data engineers and researchers deep interdisciplinary and often practical insight to investigate the many aspects of the digital and the artificial intelligence conundrums with the easiness of a problem solving approach. Students and teachers of ISO 10020:2022 Standard on Quality management systems - Organisational change management - Processes will find materials useful to explain and discuss all the facets of the change diamond impacting both the private and the public sectors.

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