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The qualities of a leader have long been touted as crucial in business. Recently however, the managerial expertise that is absolutely crucial to complement these leadership skills has become a little unfashionable; to our collective detriment!
This book will help you the manager succeed in your job. You'll find it full of tools and tips and the answers to many practical questions such as:
How can we give our staff the time and attention they need?
How can we support different behavioural styles?
How can we best deliver direct feedback?
How can we prepare for and succeed in tough conversations?
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