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This book, first published in 1969, is in two parts, the text and the glossary. The glossary entries include a description to give an idea of what each technique is, what it is for, who can use it, and the practical results one can expect from it. The text contains the key to the use of all the techniques in the glossary: it explains what management techniques are, and describes in detail how to introduce them into your job or your company.
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