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Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases

Masashi Rotte - Bernard Lopez
pubblicato da McGraw Hill LLC

Prezzo online:
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13,50
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Perfect Phrases for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:

  • Respond to patients' concerns empathetically and professionally
  • Resolve confl icts with colleagues and staff members
  • Break bad news with clarity and sensitivity
  • Deal with suspected child abuse or other illegal activity
  • Disclose medical errors with honesty and tact

Dettagli down

Generi Economia Diritto e Lavoro » Economia » Economia, altri titoli » Management » Impresa: responsabilità e corporate governance » Tecniche di management

Editore Mcgraw Hill Llc

Formato Ebook con Adobe DRM

Pubblicato 09/12/2011

Lingua Inglese

EAN-13 9780071773454

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