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Practical Manual of Quality Function Deployment
Practical Manual of Quality Function Deployment

Practical Manual of Quality Function Deployment

Davide Maritan
pubblicato da Springer International Publishing AG

Prezzo online:
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This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common fuzzy algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

La nostra recensione

Maritan has written one of the best books to date on QFD. [...] With the exception of the 'bibles' by QFD founders Akao and Mizuno, you can now toss the rest of your QFD library. (Glenn Mazur, QFD Institute, Amazon, October 2014)

Dettagli

Generi Business & Economics » Business-Reference & Education » Sales & Marketing » Management , Professional & Technical » Engineering

Editore Springer International Publishing Ag

Formato Hardback

Pubblicato 19/09/2014

Pagine 190

Lingua Inglese

Isbn o codice id 9783319085203

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