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Gordon Owen
pubblicato da
iGO eBooks
Why does quality matter?
Voluntary and community organisations/groups want to provide the best services possible for their service users and for other stakeholders that is, those who have an interest in what they do.
As voluntary organisations/groups work more and more with public and private sector organisations/groups, there is also external pressure to show that they provide quality services and manage their organisations/groups efficiently and effectively.
N.B: This is a Word version of this eBook. To buy a full edition version please viist our website at http://igoebooks.yolasite.com/ or via http://www.lulu.com/shop/gordon-owen/quality-kite-bench-mark-for-voluntary-organisationsgroups-links/ebook/product-21048049.html
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