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John Livingood
pubblicato da
John Livingood
This book discusses the mediation and dispute/conflict resolution tool, called "reframing." The scope of this book is limited to the technique of rephrasing statements and concepts in order to advance the goal of reaching an agreement and resolving conflicts and disputes. The book will review six reasons for using the reframing tool and provide relevant examples for its use.
After an introduction to reframing in dispute/conflict resolution setting, this book reviews its use for the following:
Understanding/Clarification
Creating New or Altered Perspective
Neutralization of Language
Identifying the Joint or Common Problem
Creating a New Relationship Paradigm
Moving to a More Focused Phase
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