People are increasingly disenchanted with performance improvement techniques that fail to deliver. This book offers a new and refreshing way of engaging in authentic feedback that is willingly given and well-received. It demonstrates that focusing on the quality of relationship improves the activity of feedback.
What needs preparing to establish relationships that stimulate constructive conversations
Active engagement in co-creating generative conversations through adopting relational behaviours
You both noticing and reacting to what emerges and impacts on sustaining the quality of the relationship.
This book will appeal to those seeking an innovative approach to performance management and who welcome a reprieve from the relentless pursuit of a universal feedback tool. It is essential reading for:
Business managers and leaders expected to motivate teams to become high performing work units
Organisational and independent coaches, mentors and practice supervisors developing trust by building effective relationships that encourage disclosure through engaging and authentic feedback
Managers, leaders, HR and OD specialists to use as a business text for performance management programmes
Training organisations to use as a core text for delegates.