Why rapport is everything Training is an interactive exchange, not just a one-way lecture
Excellence from the outset Know your material, know your audience, know how to deliver
Dealing with ineffectiveness Overcoming and adapting to potential training disrupters
Bringing magic to your training Putting your soul into your training, and leaving a bit of it behind with your students
Chapter One: THE BEAT - Getting to the heart of the training challenge
Focusing on outcomes Recognizing and catering to the high stakes of training
Simple principles for producing results Proven methods any trainer can adopt
Dedicating yourself to success Building your legacy of remarkable students
Chapter Two: THE WAY YOU MAKE ME FEEL - Training as personal engagement
Setting the Ground Rules No surprises and no misunderstandings when everyone's on the same page
Getting aligned with your audience Reading a crowd, training to their needs.
Collaborative goal setting Students invest themselves in the process when they take ownership of creating it
Chapter Three: I WANT YOU ON MY SIDE - Training as a partnership
Different approaches for different audiences Knowing your audience means knowing how to speak with them
Bringing your world to theirs Let your students understand why you've come to them, and why the material matters to you
Knowing the pitfalls What happens when you get too close to your audience?
Chapter Four: CLIMBING EVERY MOUNTAIN - Excellence at last
Learning styles Teaching effectively leads to teaching excellently
Teaching modalities Bringing science to your method
Going above and beyond Going that extra mile that other trainers won't
Chapter Five: YOU'RE THE INSPIRATION - Inspiring greatness by delivering greatness
Demos and exercises Learning by seeing and doing
Training Styles Always finding the best way to train, no matter the circumstances
Being Memorable Be the trainer they'll forever remember and respect
Chapter Six: WHAT A BEAUTIFUL MESS - When training simply goes wrong
Warning signs Solving problems before its too late
Never give up Bringing the class back from the brink
Chapter Seven: DON'T STOP UNTIL YOU.
Excellence every time Making excellence your S.O.P.