Please note: This is a companion version & not the original book. Sample Book Insights: #1 Bias is not meaning it, and comes from the part of our mind that jumps to conclusions, usually without our being aware of it. We can learn to slow down and question our biases. Prejudice is when we stop to think and come up with the wrong answer, and often we justify our biases rather than challenging their flawed assumptions and stereotypes. #2 When dealing with bias, prejudice, and bullying, it is important to understand the different roles that people play. Understanding the other person's perspective is crucial to creating a environment in which everyone can do better work and be happier while they are doing it. #3 When we understand the perspectives of people playing the other roles, we can come up with better strategies for responding. We can take a broader view of ourselves and others as people who can always learn and improve. #4 If you are on the receiving end of workplace injustice, your first instinct is to speak out. Yet, you may be silenced in a thousand different ways. Recognize the costs and benefits of both silence and confrontation, and choose one.