TELECOM ORGANIZATIONS ADAPT IN A POST-COVID-19 REALITY

The world has changed forever. Our world is no longer simple. Now 5G & 6G has connected E-government, health and medical services globally. We previously enjoyed various flavors of wireline and 2G voice services. We are at the apex of exciting times. The evolution of smart devices and the evolution of internet mobile communications has created an interconnected world. Covid 19 had exposed area's of vulnerability in humanity. Over the past few years, diversity has continued being recognized and has become the most used and utilized resource by big companies and institutions. In so many researches done in the past, it is evident that diversity has not been utilized to its maximum in many organizations. It has also been proved that employees have been outcast by their employers, thus leading them to have a negative attitude towards their workplaces, jobs, and even the management of their respective workplaces. Some of the employees' attitudes have been shown through high absenteeism, very low morale of jobs, and other things that lead to the employees quitting their jobs in their workplaces. To understand how diversity determines excellence in the performance of individuals and the organization, there is a need to develop a framework that engages even the employees. The objective is to develop a "framework that provides rigorous theoretical evidence for its ability to determine excellence through diversity-inclusiveness."

Dettagli