'Teddy Bear Whisperer' is a lighthearted Christmas romance. Shirley runs a Teddy Bear Hospital and Spa in a small town. Michael, a fireman, plans to surprise his on-and-off-again girlfriend with an engagement ring. The ring serendipitously gets lost in the material that Shirley uses to repair three different stuffed animals. Shirley and Michael work together during the weeks before Christmas to track down the missing ring, growing closer in the process. Will the engagement ring be found in time for Michael to propose? Or will his deepening relationship with Shirley cause Michael to change his plans?