Organizations are becoming increasingly dehumanized. The move toward an AI-driven world of work means intense competition for a finite number of 'human' resources where the pressure to perform can incite an "I'm fine" response when a colleague enquires into our wellbeing. Opportunities to connect authentically with or care for one other at a basic human level are diminishing, and we only know our colleagues superficially.
This book argues that human connections are formed by showing vulnerability and sharing stories of suffering. Creating a culture of workplace compassion is an organizational imperative in the 21stcentury where suffering is hidden, stress-related absence is growing and career burnout is a recognized phenomenon. The Human Momentsuggests that, by encouraging cultures of compassion, organizations can help to build healthier workplace environments.