Maggie May Martin hasn't always been the most reliable woman in the world, and she isn't the friendliest either, but she tries her hardest to be a good mom. Most days, she falls short on that too, but her three girls mean the world to her and she genuinely tries to do the best by themso when she goes missing, they're the first to notice and the only ones who seem to care...
Meghan Marie Martin hates the small town she was born and raised in and she can't wait until she leaves for the Air Force after graduation. Her only concern is leaving behind her irresponsible mother and her two little sisters. Meghan has practically raised them on her own and she only hopes that when she leaves for the military, her mother will finally pull it together.
The problem, of course, is that her mother likes to party, so when Maggie May goes missing, Meghan not only has to take care of everything at home, but she also has to search for her mother, because Maggie May has a bad habit of disappearing, so no one else is officially looking. That is until Meghan begins to receive mysterious messages, almost as if someone or something is guiding her to a haunted hotel in Manhattan, where people say an elevator game will take riders to the mysterious 13th floor. Some say it's an entrance to hell, others a portal to another dimension. Either way, Meghan must brave the game in hopes of discovering the truth behind her mother's disappearance.