The Quintessence of Mediation

Mediation is not just about conflict resolution. Mediation is about carefully guiding conversations that matter. Especially in conflicts, further escalation is always a risk. That's why the approach is so well thought out and developed. Many more people can benefit from this than just mediators. This book is called The Quintessence of Mediation, the Purest Way of Helping Others.

What does the mediator actually do that helps people learn to resolve their own conflicts? What can this methodology mean for other fields where people need assistance?

A conflict affects people personally. As a conflict facilitator, you face many challenges; how do you balance professionalism and involvement, neutrality and interference? The core of the mediation methodology is conflict facilitation with respect for the self-resolving capacity. What can people do themselves, and where do they seek help? From this perspective, nearly all the facilitator's actions logically follow.

This is a book for people who work with people and who want to apply the methodology in situations where people need help. It also contributes to preserving the core of the methodology in times of the legal formalization of the mediation profession.

My name is Pauline C. de Bruijn. I am a mediator and trainer, and I have educated, trained, and guided people from various sectors to handle conflicts differently, based on the principles of mediation. If you would like to read this as a paperback or listen to it, you can order it through my website, www.quester.nl.

Dettagli