The Safety Playbook: A Healthcare Leader's Guide to Building a High-Reliability Organization

Each year, more than 200,000 patients die as a result of medical errorsthe third leading cause of death in the United States.

Although the numbers are staggering and the challenges great, this national healthcare crisis is solvableand fixing it has become a personal mission for John Byrnes, MD, and Susan Teman, RN.

Byrnes and Teman have a proven track record in helping hospitals and health systems transform into high-reliability organizations that aim to deliver error-free care at an affordable cost. In The Safety Playbook: A Healthcare Leader's Guide to Building a High-Reliability Organization, they lay out their process for building a safety program that can eradicate preventable medical errors.

Written in a clear, conversational style, the book applies to all types of healthcare organizations and speaks to leaders across the spectrumfrom board members and C-suite executives to clinical leaders; managers; and staff of quality, safety, and risk management departments. Readers of The Safety Playbook will:

Review the current rate of medical errors and explore proven solutions, including high reliability
Discover how transparency about errors and their causes makes a successful safety program possible
Learn how developing internal safety experts saves time and money
Examine safety tools and practices used effectively in high-reliability industries
Understand why communication is the top cause of medical errors and how to improve it
Explore guidelines used in other healthcare organizations that create a culture of safety
Study a sample project plan and timeline for implementing a safety program

Filled with compelling case studies and practical tools and strategies, this groundbreaking book can be a catalyst for transforming an organization's culture, delivering safer care to patients, and ultimately saving lives.

The American College of Healthcare Executives and the Institute for Healthcare Improvement/National Patient Safety Foundation's Lucian Leape Institute (IHI/NPSF LLI) have partnered to collaborate with some of the most progressive healthcare organizations and globally renowned experts in leadership, safety, and culture to develop Leading a Culture of Safety: A Blueprint for Success. This document is an evidence-based, practical resource with tools and proven strategies to help senior leaders in healthcare create a culture of safetyan essential foundation for achieving zero harm. The guide, freely downloadable from the IHI/NPSF website, is an excellent complement to The Safety Playbook.

With both high-level strategies and practical tactics, the guide can be used to help determine the current state of an organization's journey, inform dialogue with its board and leadership team, and help its leaders set priorities. Whether an organization is just beginning the journey to a culture of safety or is working to sustain its safety culture, Leading a Culture of Safety can serve as a useful guide for directing efforts and evaluating an organizati

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