THE ESSENTIAL GUIDE TO ETIQUETTE IN THE 21ST CENTURY
NAVIGATING OUR MOST AWKWARD SOCIAL SITUATIONSthis practical and relevant guide offers tips and scripts.
TWENTY CASE STUDIES AND ACTIONABLE ADVICE for dealing with common social dilemmas.
HOW TO WIN PEOPLE OVER, how to approach strangers at a party, and how to write an effective thank you note-the chapters in this book address common perplexing social situations head on.