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Managing Customer Experiences in an Omnichannel World

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Your Customer; Your Business: Satisfied Customers; The Great Key To Business Success

Candid Candida

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Gamification and Consumer Engagement

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Get Your Stuff and Get Out!

Bryan Horn

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Listen Up!

Karen Mangia

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Enlightened Marketing in Challenging Times

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Data-Driven Personalization Customizing Experiences for Each Customer

Mayfair Digital Agency

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CRM in Pharmaceutical and Healthcare Marketing

Shailendra Tripathi

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Managing Difficult Customer Behaviour

Monique Richardson

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How To Get More From Your Business And Life

Brian Larson

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Unshakeable At Work

Good2gr8 Publishing

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The Ethical Persuader - Get More!

Thomas Trautmann

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Customers Behaviour in Retail Chain Marketing The Approach and Analysis

S. Acharya ,  Anwesha Manda

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Service Engineering for Gastronomic Sciences

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How Small Businesses Can Deal With Refunds

Small Business Media

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Marketing Opportunities and Challenges in a Changing Global Marketplace

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Memorable Experiences

Camila Lima ,  Helio Cabral ,  Michelle Heinen ...

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The Routledge Handbook of Transformative Global Studies

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Get It Done

Michelle Moore

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Customer Centricity

Peter Fader

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Helping Customers Win

Piyush Agrawal

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How to Provide Excellent Customer Service

Small Business Media

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Who's the Boss: A Primer for Success, The Employee's Bible

L. J. Martin

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Customer at the Heart

John O'Connor ,  Peter Whitelaw

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